Our Contact Details
Name: Premium Medtec Ltd Trading as ArrivingUK
ICO Registration Number: ZA816779
Email: firstname.lastname@example.org, email@example.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Information required to be submitted to PHE in line with legislation related to COVID PCR reporting.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
to provide you with the service you purchased
to comply with UK government regulations
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent.
(b) We have a legal obligation to provide accurate data in relation to COVID testing. Your information is passed on to our 3rd party laboratories whom carry out the testing and report your results and information you submit to PHE.
How we store your personal information
Your information is securely stored online
We keep your contact details including name, email address and phone number including test results and any forms submitted by you for 5 years. We will then dispose your information by permanently deleting it. Your result and details may still be held indefinitely by the UK government/PHE.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com